by Diary | March 11th, 2009
I was a big fan of HP earlier, but now I am not.
Let me share my personal experience with HP, their lousy and low quality product.
I purchased an HP TX1320US (Turion 64 X2 TL-60 2GHz, 2GB RAM, 250GB HDD, Vista Home Premium) tablet PC last year from JLR, NYC. At the time of purchase I was in two minds; whether to buy Apple Macintosh or HP TX 1000 series. Due to convincing selling of JLR rep, I decided to buy HP TX 1320 US.
It has been working fine for about an year. Thought it was a good decision and I have partnered with a good company. However the laptop died within 13 months. Just imagine, exactly 1 month after warranty expiration the laptop died.
I faced following problems with the HP TX1320US laptop:
I complaint to HP and wrote emails to various people within HP to get my laptop repaired. Well writing to CEO of HP had some impact. I was contacted by HP and the laptop was repaired for free.
Though the laptop worked well for about two months, but it again showed signs of the same problem and last week it died completely. I am really at loss of words now.
This time I am feeling really helpless and looking for a permanent solution to my problem. My experience with HP is disastrous and its really unacceptable to have this kind of problem on a 1 year-old computer. Interestingly, HP does not acknowledge this problem and apparently they are not planning any recalls on this defective product.
Request you to please sign our petition asking HP to recall this defective laptop.
Jess,
Jeff Elson,
Christina England,
matthew clark, tx1499us
Nathan, tx1208ca
Gee, tx2000, SAME EXACT SYMPTOMS
Hunter Millwood, tx1000
ryan field, tx1320us
Kamil, tx1000
xxxxxxxx, tx1312AU
Paras, tx1209au
Fahad Sheikh, TX1320US
Greg Roberts, uk, tx1020ea
xxxxxxxx, Tx1000
xxxxxxxx, TX1000z CTO
Howie Palmer, tx1320us
Dave Waters, tx1340ea
EDGAR CIMAN, tx1000
Xhafer Peci, tx1000
Melanie Frank, tx1000
Eric Schuldes, tcx1320ca
Jim Gunzenhauser, TX1320us
Andrew, tx1020
tjaracas, tx1320us 3 notebooks
Rachel Lafleur, TX1000
xxxxxxxx, TX1000z
Alexandre Santiago, TX1320us
Darwin Noel, TX1320US
Cyrus, tx1000z
Verdon Davis, tx1000 cto
Paul Scott, tx1000
mike terrell, tx1000
Vikram Srinivasan, tx1320us
xxxxxxxx, tx1215nr
Sivakumar Velayuthan, GN385PA
xxxxxxxx, HP tx1320us
Jon Dunham, tx1000
Darrel Manansala, tx1205us
xxxxxxxx, tx1000
xxxxxxxx, tx1000z
xxxxxxxx, tx1000z CTO
xxxxxxxx, tx1320us
David Castro, TX1210us
William A DAntuono, TX1000
Thelston Stewart, tx1420us
Lee Chew Kek, TX1000
xxxxxxxx, tx1000
Richard Dobbs, HP TX1320US
Gregory Allan, tx1080ea
KENNEDY DOSS, TX 1000
xxxxxxxx, TX1320US
Corey Miller, TX1000
Rappaport, TX1020US
bryan hunsaker, tx1215nr
xxxxxxxx, tx1000
Nikhil K., TX1000
Sean Kearney, tx1410us
Claude Wagner, tx1240ef
xxxxxxxx, tx1120us
Gautam Sehgal, tx1003au
Fernando Arraya, TX1030LA
tsvetelin parashkevov, tx1000z
Dustin R Sponsler, TX1000
Vishal Sharma, HP TX1220US
xxxxxxxx, tx1000ca
ERIC MCGEE, TX1000
terry perkins, TX1000
xxxxxxxx, TX1000
xxxxxxxx, tx 1320us
Linh Tran, tx1000
xxxxxxxx, tx1000
xxxxxxxx, tx1000
Chris allan, Tx1000
Ashleigh wilkie, Tx1000
Anup Sharma, HP Pavilion tx 1003 au
xxxxxxxx, tx1308nr
Gloria K, tx 1000, exact same problems
John Hwang, TX1000z
xxxxxxxx, tx1000
xxxxxxxx, TX1000
Monique Okoye, hp paviliontx 1305
Nic Hetcher, tx1215nr
xxxxxxxx, tx1000
Vina, tx1000
xxxxxxxx, TX1000z
xxxxxxxx, TX 1000
Julian Carr, tx1110us
xxxxxxxx, Pavilion TX 1000
Kelly Authier, tx1220us
xxxxxxxx, tx1000
Akshayavimalan Parthiban, TX1340 ea
xxxxxxxx, TX1000
rajan, tx1219us
Edward Chaltron, tx1000
Minhong, tx1420ca
Glaucio Brito, Brasil, TX1320us
Lei, tx1000
Ellie Clay, tx1000
xxxxxxxx, TX1000z
xxxxxxxx, tx1210s
Randy Gonzalez, tx1320us
Simone Reale, Pavilion tx1000
xxxxxxxx, tx1000
Timo van der Zwan, HP Pavilion TX2100
Eric, tx1410us
rustam khaliullin, tx1000
xxxxxxxx, Pavilion tx1320US
Arsinoé N. P. Wilche, TX1410US
xxxxxxxx, tx1320us
xxxxxxxx, TX1000
xxxxxxxx, tx1219us
barry d\'souza, tx1320us
atish kuncharapu, pavillion tx1000
Nick Herman, tx1320us
Sergio Sakagami, tx1320us
Brian Shubnelll, tx1320us
Riaaz Mohammed, TX1219us
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX 1000
xxxxxxxx, TX1340ea
xxxxxxxx, TX1320US
Chris L Baumer, TX1000
xxxxxxxx, HP TX1000
Christymar Rivera, tx1014us
Carlos Marin, tx1320us
xxxxxxxx, tx1000z
xxxxxxxx, hp tx 1000
Heidi Mariano, Tx1000
Michael O\'Hearn, tx1320us
xxxxxxxx, tx1000z
Stefanie, tx1000
xxxxxxxx, TX1000
ed kronen, tx1320us
clay martin, tx1219us
xxxxxxxx, tx1320us
xxxxxxxx, tx1000 CTO
Matthew Lynam, TX1000
xxxxxxxx, TX 1320us
xxxxxxxx, tx1330es
Steve Kent, TX1120US
Christie Penney, HP Pavilion tx 1000
xxxxxxxx, TX1000
Michelle Hilton, Tx1320us
xxxxxxxx, tx1000z
xxxxxxxx, HP Pavilion TX 1000
Nagesh Pai, tx1000
Tim Swires, TX1320US
Daniel Esqueda, tx1320us
xxxxxxxx, tx1110us
SB, TX1000
B.Bower, Tx1220us
Ryan Bungay, TX 1000
Ashley Barton, HP Pavilion tx1000z CTO Notebook PC
roman f tapia, tx 1320us
kristin hascher, tx1000
James Dyer, TX1000
Vivian Xie, tx1000
Rory Greenley, TX1000
Rodrigo Martinez, tx1410us
Jennifer Legg, tx1000
xxxxxxxx, tx1320us
Abby Santos, tx1219us
JACQUIE MCMORRIS, tx 1420us
xxxxxxxx, tx1000
Nicholas Oddo, tx1327cl
xxxxxxxx, tx1410
xxxxxxxx, tx1320ca
xxxxxxxx, tx1320us
Vanessa Lopez, tx1000
Sunland Chang, tx1000
Leo Loginov, TX1320US
xxxxxxxx, TX1000
xxxxxxxx, tx1320us
xxxxxxxx, TX1340
Katrina, tx1320us
Hugo Haro, tx1417cl
xxxxxxxx, tx1318.ca
xxxxxxxx, tx1000
xxxxxxxx, Pavillion TX1000
xxxxxxxx, HP TX1320US
xxxxxxxx, HP TX1320US
xxxxxxxx, TX1320US
xxxxxxxx, HP TX 1000
Michael Lakus, TX1320US
james, tx1320us
Hugo, tx1119us
Mark Glenn, tx1308nr
Amogh, tx1320us
Juan Reyes, tx1320
Steve B., TX1205US
Ozgur Ozturk, tx1000z
xxxxxxxx, TX1320US
David Drury, TX2050ea
John Rodriguez, tx1000
Abhishek Sharma, tx1000z
xxxxxxxx, Tx1410us
xxxxxxxx, tx1400us
Jason Gavinski, tx1000
Nicholas G, TX1000
Alessandra Lowery, tx 1410 us
Neil D.Hayes, tx1320
James Fung, tx2000z
S.Y., tx1316au
Vaishakhi, TX1320us
Christina, tx1320us
Maria Spruce, tx1327cl
Jem Montana, HP Tx1320us
Julian Powers, tx1419nr
xxxxxxxx, tx1000
Nicole Seeley, tx1000
Vijay Kartheek Chaganti, HP TX1320US
Stetson Hogue, tx1000us
Asa Westphal, TX1000
xxxxxxxx, TX1320us
Ryan Thomas, tx1420ca
S D, TX1000
Michael Cook, RD223AV
Donavan Couture, tx1320us
Barry Ebur, tx-1320us
Elias Nissan, tx 1320us
xxxxxxxx, tx -junk-1000
carlos ruiz, hp pavilion tx 1000
xxxxxxxx, tx1320us
Sheila Henderson, HP Pavilion dv6000
xxxxxxxx, tx1320us
Jonatas Pavei, HP PAVILLION TX1320US
Rahul, TX1000
Bob Krueger, HP TX1320
xxxxxxxx, HP tx1320us
s brink, tx 1320us
Joost Bos, TX1000
Robert Drew, tx1327cl
Edward Mulder, tx1305us
xxxxxxxx, tx1000
Peter Gilbert, tx1000
David Mahan, TX1320US
Johnny, tx1000
Zachary Lukashefski, TX1000
David Clark, tx1320
xxxxxxxx, tx1320us
Monica Aulich, tx1120us
Rodrigo Mazzilli, TX1320US
xxxxxxxx, TX1000
Jeanna Marcussen, tx1219us
Zaq, tx1320us
xxxxxxxx, tx1001xx
Elisabeth Schultz, tx1000
Amir Habib, Pavilion Tx 1320us
xxxxxxxx, tx1000z
SOOS, tx1115nr
Stepan Oglouyan, tx 3132LA
Daniel Kosta, tx1000
xxxxxxxx, TX 1000
Charles L Anderson IV, tx1320us
Patrick Burke, TK1320us
Bryant Shu,
xxxxxxxx, tx1320us
Xin Tong, tx 1000
Gary D, tx1320us
Daniel Morris, tx 1000
Josh Robinson, tx1000
xxxxxxxx, TX2522AU
Andrej Enderle, tx1000
Albert, TX1320US
xxxxxxxx, tx1000z
xxxxxxxx, tx1000
Vadim Yerokhin, tx1000
xxxxxxxx, tx1000cto
Dan S, tx1000
juan mejia, dv2120us
xxxxxxxx, tx1000
xxxxxxxx, tx1410us
Michael Gardner, tx1320us
Queyron Nolberto, HP tx1320us
Julia Kleynbok, HP Pavilion tx 1000
eduado varella gewehr, tx1000
Paula Trepeta, TX1000
ali, tx2000
xxxxxxxx, tx1000
Donald Warren, tx1218ca
xxxxxxxx, tx1220us
Frank Ortiz, tx1320us
Hector Marroquin, HP tx1320US
xxxxxxxx, Tx 1320us
xxxxxxxx, tx1320us
John A Lucena, Tx-1320us
Lyndsay Upfield, tx1000z
Richard Garcia, tx1000
Kimbo Snismark Karlsson, TX1320eo
xxxxxxxx, HP Pavillion Tx1000
Adrian Andrews, tx1320us
xxxxxxxx, HP TX1320us
GohHB, TX2032
xxxxxxxx, TX1221Au
James Wang, tx1000
Erik Hellmer, tx1000
Cara McGee, TX1000
luciano almeida, hp pavilion tx1320us
xxxxxxxx, TX2000
Jeanie Kiser, tx1320us
David Gonzalez, tx1420us
Tammy Voyles, HPtx1000
xxxxxxxx, hp 1320us
Godcldinsick, HP Pavilion tx2500 touchpad flip screen laptop
Henry Ho, TX1320US
xxxxxxxx, tx1228ca
xxxxxxxx, TX1000
Michael, tx1000
Ryan Stone, tx1320us
Alejandro Rosero, tx1000z
Max Knapp, tx1320us
xxxxxxxx, tx1000
Bryan, tx1220us
xxxxxxxx, tx1418ca
xxxxxxxx, tx1000
Marzio Apolloni, HP TX1000
Travis Cheyne, HP tx1000
Chris Romero, tx1000
nick chamberlain, tx1420ca
xxxxxxxx, Tx1000
David Reske, Tx1000
Jeff White, tx1000
russell, hp pavillion tx1320
Jon Harsanje, tx1320us
Fernando, tx1320us
Luis Miranda, tx1410us
xxxxxxxx, TX1000
elias stott, tx1000
Patrick Halverson, tx1120us
xxxxxxxx, HP TX1000
Brendan Chamberlain, tx1000
xxxxxxxx, tx1220us
Mikey Vogt, TX1000
xxxxxxxx, tx1320
Roberto Stecca, HP Pavilion tx1320us
xxxxxxxx, TX1000z
Rahul, HP TX 1000
Jaybee Belimac, tx1320us
James Vogel, tx1320us
Terry Lane, tx1417cl
biki raghubansh, tx1000us
Raphael Rodil, TX1000
Karina, tx 1000
Michael Rehse, tx2000
Andrew, tx1000
Patrick Wheeler, TX1000
Chantel, tx1000
xxxxxxxx, TX1000
xxxxxxxx, tx1215nr, GA648UA#ABA same story... can\\'t boot from HD and no Wireless
James, TX1320US Piece of - - - - Been into HP 4 times last year and need to send again. Same issues and more. 4x\\'s last year and need to send in again soon, real soon.
Marcos Hashimoto, TX 1320us
xxxxxxxx, tx1320us
Eli, tx1000z
marcio, tx1410
xxxxxxxx, TX 2000
Preston Smith, TX1000
xxxxxxxx, tx1320us
xxxxxxxx, TX2110us
Syed Ahsan Karim, HP tx1000
Christine Phillips, tx1320us
Matt Terriah, TX 1000
Richard Chang, tx1420ca
xxxxxxxx, Tx1003au
xxxxxxxx, Tx1410us
xxxxxxxx, tx1320us
xxxxxxxx, TX 1000
Megan Briggs, tx1000
Adam Rowland, TX1320us
Evan Braytenbah, tx1410us
glen hoerner, tx1320us
Jennifer Felix-Shannon, HP touchsmart TX2 notebook
xxxxxxxx, tx1350ef
Brooke Gehring, TX1219us
adam hastings, tx1000
Ngieng, TX1316AU
nicole kramer, tx1000
James Phillips, tx1499us
xxxxxxxx, TX1000 entertainment pc
Gerardo Carmon, tx1327cl
xxxxxxxx, HP Pavillion TX1000
xxxxxxxx, tx1320us
xxxxxxxx, tx1000
Arthur Viola, TX1420US
xxxxxxxx, hp pavillon tx1000
xxxxxxxx, tx1000
xxxxxxxx, TX1306nr
George Constantinou, tx1250ea
xxxxxxxx, tx1320us
Jeff Lawley, tx1320us
K Mukherjee, HP TX1320US
Sudheer Singamsetty, HP tx1320 US
satyakumar, tx1003au
xxxxxxxx, tx2000
Eric Dehaven, tx1000us
nicole dejesus, tx2000
Manuel Lim, TX1320US
xxxxxxxx, Tx1320us
Mark Perez, HP TX1200US
xxxxxxxx, Tx1000
xxxxxxxx, tx1410us
xxxxxxxx, tx1219us
xxxxxxxx, tx1320us
DixiWorld, tx1000
Gilbert, Tx1000
Justin, tx1000
Derick Kent, HP Pavilion TX1220
Jose, tx1320ca
xxxxxxxx, tx1320us
xxxxxxxx, tx1420us
ramesh, tx1320us
H. Barrett, TX1000
Lisa Wood, New Zealand, TX1305us
xxxxxxxx, tx1305us
xxxxxxxx, TX1000
David Martinez, tx1000z
xxxxxxxx, tx1000
heitham suleiman, tx1305
Zenaida Roman, tx1320us
Mauricio Padilla, TX1420US
S. Moore, TX1308CA
Godson, tx1320 us
Mindy Copeland, tx1000
Hemant, Tx1000
Brynna Rodewald, HP TX1000
David Thompson, tx1220us
Taylor Hammer, tx2000
Arda Kazan, tx1350et
xxxxxxxx, TX1000
Regan Tausch, tx1000
Gledson Scotti, HP tx1320us
Daniel Duran, HP tx1327cl
xxxxxxxx, tx1209au
Jeffrey Nee, tx1320
xxxxxxxx, tx1320us
xxxxxxxx, tx1320us
Steve Win, tx1000
Shawn Tibbs, TX1219us
Erick Garcia, Tx1219us
Ken Mullett, tx1327cl
vin, tx1320
xxxxxxxx, TX2020EO
Jose Salgado, Pavilion tx1320us
Keith Taylor, 1250ea
rose lieffring, hp pavilion tx1000
xxxxxxxx, tx1305us
xxxxxxxx, x1000
John T., Tx1320
kenneth Haraldson, TX1320US / GS865UA
kieran, tx1000
Arvelle Brown, tx1000
xxxxxxxx, tx1000
Dan, HP Pacillion TX1220ca
Martha Bueno, tx1115nr
Godwin, tx1010au
xxxxxxxx, TX1320us
Joel Moko, tx2130ea
Rostislav Mrva, tx1320us
xxxxxxxx, tx1120us
Randy Stewart, tx1320us (won\\'t boot)
Carl Gertz, TX1320US
Nelson Terra, TX2570br
Jun Ma, tx1210ca
Paul Vincent Ching, hp tx1213au
xxxxxxxx, TX1320US
Robert, tx1000
xxxxxxxx, tx1410us
shobhna, TX2130
xxxxxxxx, tx-1000
Israel Lopez, tx1320us
xxxxxxxx, HP Tx2500
xxxxxxxx, HP Pavilion tx2510us
Antonio Pinto, TX1320us
Jade, tx1000
Chuck Lim, tx1320 US
D. Larka, TX1000
xxxxxxxx, TX 1000
xxxxxxxx, HP Pavilion tx 2000
xxxxxxxx, tx1220us
Jeremy Delgado, tx2120uS / tx2000
Fazli Corman, Tx1320 us
Richard Mellor, tx1000
Justo Farias, tx 1320us
Joaquin Martinez, HP Pavilion TX 100
Jess St., tx1000
Melissa Hock, tx1000
Jeffrey A Smith, tx 1410us
A. Barreiro, tx1000
xxxxxxxx, tx1410us
Gerardo Ramirez, tx1308NR
Herbert Lee, TX1000
MICHAEL MERON, tx1000
xxxxxxxx, Pavillion TX-1000
xxxxxxxx, tx1115nr
Michelle Thompson, TX1000
Eugene Kim, hp tx 1000
Terry Hitchcock, HP tx 1000 overheating not booting up
xxxxxxxx, tx2500
Mike barker, TX1000
peter reonisto, tx1000
sophia mpouroudis, tx1320us
xxxxxxxx, HP tx 1320 us
xxxxxxxx, tx1320us
Sapan Parikh, tx1000
Joseph Sager, TX1000
Brett Dupont, tx1320us
xxxxxxxx, tx100z
Leo Ortiz, TX1410US
David Wallaker, Tx1320
xxxxxxxx, tx1000
xxxxxxxx, tx2500z
xxxxxxxx, tx1000
Tara DiMario, hp pavillion tx1000
Harry Boyne, tx1250ea
sunil reddy, tx1000
Leslie Miskelly, HP TX 1000
Anthony Cornell, tx1417cl
seth taylor, tx1000
tony miller, tx1320us
Osman Yusuf, tx2070ee
Bryon Staebler, tx2000
MOBEEN ARIF, tx2000
Sharon Arnold, HP Pavillion tx2000
Luis Soares, tx1325ep
Dinko Smajic, tx1320us
Alex Wang, TX2000z
xxxxxxxx, tx1000
faisal sheikh, tx1320us
xxxxxxxx, tx 1320US
xxxxxxxx, tx1320US
xxxxxxxx, hp pavilion tx 1320us
xxxxxxxx, HP Pavillion tx2000
James, 1320txus
Alex K., tx1320us
kam, HP tx 2009au
Michael bitter, Tx2115nr
Adolfo Rodriguez, HP TX1000
Paul Ross, tx2000
stephanie marshall, HP Pavilion TX1000
Dhimant, Tx1000
xxxxxxxx, HP Pavilion tx1499us
xxxxxxxx, tx1000z CTO
Allan Marston, tx 1000
Jonathan Miller, tx1320us
crystal murray, tx1320us
xxxxxxxx, TX1410us
Brian, tx1320us
xxxxxxxx, tx1420 us
Sanjay Sethi, HP Pavilian TX 1000
Daniel Gauthier, TX-1000
Danny, tx1320us
Steve Greene, TX1420us
xxxxxxxx, hp pavilion tx1270ep
Lisa Royer, tx 2000
Andrea A., tx1320us - same problems
Dorimar Arroyo, tx1000
xxxxxxxx, tx1000z CTO
xxxxxxxx, tx1000
Gary O\'Connor, HP TX1000
xxxxxxxx, hp tx1320us
kenneth phillips, tx-1320us
Brian, tx1320us
xxxxxxxx, tx1320us
xxxxxxxx, tx1320
nick bates, tx1320
Donna B, tx1320
xxxxxxxx, hp tx1320us
carrie t, hp tx 1410
xxxxxxxx, TX1320us
Derek Herman, HP TX1000
Erica, tx2 1020us
Henry Wilkinson, tx1115nr
xxxxxxxx, tx1205us
marvin pagan, tx1000z
xxxxxxxx, Tx1000
Avtar, tx1320us
H. Logtenberg, TX1350D
JoAnn Lowe, HP Pavillion tx1499us Laptop
Kirsten Shepard, TX1000
erin murphy, tx2 1275dx
Zach rankin, Tx21000
xxxxxxxx, TX1320 CA
Rotem Bar-Or, tx1320us
Robert, TX2 1020ca - identical problems
Above mentioned people have signed this petition.
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Just want to say that TX1000 is the worst laptop I have ever own. I brought it back into the shop 3 times in one year and worst yet the moment warranty ended my network card also died. After that it turns off on its own and sometimes boot to black screen and sometime won’t turn on at all. Let’s just say I gave up and bought a Dell instead.
Good going HP, as a computer science student I have told all my friends and prof not to buy any laptop from you guys.
HP needs to recall these, bought at Office Depot for my daughter going to college, last 6 mo. or so sent in for repairs 5 times under extended warranty, now in a month warranty ends and problems keep getting worse. First, no wlan, then doesn’t boot. overheats, and more recently, disk drive pops open at random and earphone jack one channel is missing. Just gets worse every time I get it back from Office Depot authorized repair center. They mention possibility of a Lemon law but just go ahead and send it back to me and it does work for a couple weeks at most. This last repair lasted 8 days! What a JOKE!! HP NEEDS TO RECALL THESE ASAP
WE ALL SUNK ALOT OF HARD EARNED CASH INTO THESE USELESS COMPUTERS AND WE NEED SOME REIMBURSEMENT!
My fan is constantly on and the computer shuts of periodically due to overheating. My NVIDA card will not display to an external monitor in full color.
My HP TX1220 just rescently experienced these problems. First the wireless went and sure enough just the other day my computer will turn but with a blank screen. The hard drive indicator light will blink a few times and then… nothing. If this is a manufacturing issue a recall is deffinitly in order. Especially if Hewart Packard is expecting consumers to purchase any of there products in the future. We will see how they handle this situation.
I bought a TX1000 for my daughter going to college. In barely 2 years it started booting to a black screen. Nothing I tried has worked so far. I hope HP begins to recall this laptop because I cannot afford a new one
I have both problems – lost wireless connectivity and having the blank screen problem!
I have had similar problems with my computer – first died four months after original warranty expired. I actually had purchased an extended warranty from Office Depot, and fought with them for months because they had to repeat the fix five times. I got pretty upset with what I considered to be their incompetent repair people, although apparently it wasn’t completely their fault. It’s working again (holding my breath) since last October.
Bought a HP TX1000 in Japan in Feb 2008 worked OK for about a year (till Jan 2009) but then the screen whited out (first sign of problems) and wouldn’t start up again. Sent it to repair- still under warranty- just- fortunately. There were other problems – screen join became loose and keys fell off the keyboard. They replace the screen, the mother board and the keyboard no questions asked. Now (Mar 2010) the screen has started whiting out again and touch screen and wireless no longer work. Downgraded to XP to take pressure off CPU/ RAM as soon as I got it. Maybe that was the problem but seems like the motherboard is designed to last for a year then blow- probably due to high temperature and poor cooling system. Ebay and Yahoo auction niche markets/ services have been set up to replace motherboards on the TX1000 & TX20000 that have burnt out signalling significant demand for those services indicating a quality control issue.
First of all, I am PISSED. I have no WLAN this is the second time it has dissapeared. These computers are so crappy that its sick. HP know of these problems, I mean how can they not with all of the complaints. These are obviously bad motherdrives or whatever. I bought my HP because I knew that they were good, I never heard one bad thing about them. But then low and behold I got mine. It was awesome the first year but then all the problems started happening. I’ve taken it places and I’ve sent it to get fixed. So ya it worked for a year after it was fixed but then the second warranty went out. Now it’s messed up again, $500 thats what it cost me last time. They want to charge me $399 now to fix it again. But I don’t understand if it takes that much just to fix mine, how much work is it to fix all of them. They just want our money they figure more we have to fix more we’ll pay.
Yes, same problem with TX1420US… All of a sudden lights on and no one’s home… Gotta love the blow dryer in the cooling vent trick though… Worked for me so I could at least get my important work off the machine before it goes completely south… Time to sell my HP stock me thinks..